For a Delicious use of "Delfoo" services
Hi! Thank you for visiting this page. It’s as important to be read as your order! So go ahead just read it and if you need further assistance don’t hesitate to contact us.
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General Terms & Conditions
Delfoo owns and operates this website (delfoo.com) and its related interactive sites and/or other online platform like blog, social media links of Delfoo via Facebook, Twitter, Google Plus and/or its mobile application(s) .
"We", "us", "our", and "Delfoo" refers to Delfoo as a Company, its subsidiaries and affiliates, and its officers, directors, employees, agents or representatives.
Upon you using/ accessing Delfoo’s websites/Delfoo’s other online platform/Delfoo’s mobile application/Delfoo’s social media links you give your consent to agree to Delfoo’s Terms & Conditions. Delfoo has the right to change/remove these terms and conditions as and when required without a prior notice to you. You agree to these changes/modifications and you will abide by them.
Delfoo owns and operates its online data/text/content, photographs, images, video, audio, graphics, and any software which includes any files or images integrated in or created by the software, or any data/text/content accompanying the software which is available on or through the website/, and its related interactive sites and/or other online platform like blog, social media links of Delfoo via Facebook, Twitter, Google Plus and/or its mobile application(s). All of these are protected by its respective copyright, trademark, trade dress, domain name, patent, trade secret, international treaties and/or other proprietary rights and laws.
You cannot sell, license, rent, modify, print, copy, reproduce, download, transmit, distribute, disseminate, publicly display, publicly perform, publish, edit, adapt, compile, decompile, reverse engineer, disassemble or create imitative works out of these nor can you transfer to any third party without the permission of Delfoo. Offenders will be legally punished.
When you use and access Delfoo’s website, and its related interactive sites and/or other online platform like blog, social media links of Delfoo via Facebook, Twitter, Google Plus and/or its mobile application(s) you admit and agree to abide by all its related intellectual property laws, as well as any other additional notices or restrictions applicable.
No part or a whole of Delfoo’s website, and data related to its interactive sites and/or other online platform like blog, social media links of Delfoo via Facebook, Twitter, Google Plus and/or its mobile application(s) be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, either for personal or commercial use unless noticed by Delfoo. Doing so is an absolute violation of Delfoo’s trademark, copyright, trade dress and other proprietary rights. Legal action will be taken against such prohibited acts.
Third Party Rights
Delfoo’s third party service providers/vendors have their own terms & conditions & by accessing or using it, you accept to abide by them as well. Such additional terms & conditions can be updated/changed/removed without prior notice by the third party service providers/vendors.
Incase you download any software from any of Delfoo’s website, interactive sites and/or other online platform like blog, social media links of Delfoo via Facebook, Twitter, Google Plus and/or its mobile application(s) including any files, images incorporated in or generated by the software, and data accompanying the software Delfoo doesn’t transfer the ownership to you. It still retains complete ownership & all other respective rights applicable. Under no circumstance you shall redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the software to a human-recognizable form.
The trademarks/service marks/ domain names / marks/names/logos and trade presented on Delfoo’s website, interactive sites and/or other online platform like blog, social media links of Delfoo via Facebook, Twitter, Google Plus and/or its mobile application(s) whether registered/ unregistered, are solely owned by Delfoo and are protected by its respective trademark/copyright Indian laws.
Indemnity Against 'Erroneous' Content
Utmost utter care has been taken to guarantee that the information available on this Website is accurate and blunder free. We express regret for any errors or omissions that may have appeared. However we cannot claim any loss/damage arising out of the use of, or the failure to use of this website or delfoo’s interactive sites and/or other online platform like blog, social media links of Delfoo via Facebook & Twitter and/or its mobile application(s).
Delfoo holds no responsibility towards your use of third party application/software/products/service and is not liable towards any damage/loss direct or indirect arising out of its use.
Indemnity Against Food Taste & Quality
Delfoo is not liable for any kind of issues claimed from customers related to food taste, food quality, etc. Delfoo is a food delivery service provider and any issue related to food delivery services is our responsibility. Any issues related to food preparation, food taste, food packaging and food leakage from containers is the participating restaurants’ responsibility. Any complaints related to it will not be entertained at Delfoo's end.
Authorized Access & Data-sharing
At the time of placing your order, you must accept and agree to take particular care when providing us with your details and affirm that these details are true and complete at the time of ordering. You also affirm that the credit or debit card details that you provide are yours own and that you have sufficient funds to make the payment.
When you place an order via Delfoo you affirm that it’s for your use only and not intended for a resale & that you are not an agent on behalf of a third party when receiving the Order/Services.
Limited Liability Against Price Listing
All prices listed on Delfoo’s website, interactive sites and/or other online platform like blog, social media links of Delfoo via Facebook, Twitter, Google Plus and/or its mobile application(s) reflects the participating restaurants’ menu price and the price is exclusive of other Goods or Services ordered, delivery charges and other charges at the time of listing. Delfoo ensures that it is updated regularly and that at the time of food ordering the prices displayed on Delfoo’s website, interactive sites and/or other online platform like payment gateway, blog, social media links of Delfoo via Facebook, Twitter, Google Plus and/or its mobile application(s) are applicable.
At the time of food ordering, the prices displayed on the website will be applicable. In case the price listed is not current, we will charge you the same price displayed at that time on our website. Delfoo is responsible to fulfil statutory requirements provided by the Government of India. In this manner, Customer is liable to pay any Taxes applicable while placing an order by calling on Customer Support Number and/or through Delfoo's website and/or moblile application(s).
Customer can cancel an order as well if its not been prepared by the vendor. In such case of online payment through payment gateway, the customer will be refunded the bill amount within seven business working days.
You are liable to make full payment for all the goods despatched and services provided via the order of Delfoo’s website, interactive sites and/or other online platform like payment gateway, blog, social media links of Delfoo via Facebook, Twitter, Google Plus and/or its mobile application(s). Payment can be made on delivery by cash or via website through online payment gateway, i.e. credit/debit card or net banking.
About Table Reservation Service
In order to make any reservation on our site, you must be legally of age (above 18 years) and you must accept financial responsibility for all transactions made under your name.
You must make sure that all the information you provide to us is true and accurate. When you use Delfoo’s online system to make a reservation at the restaurant of your choice, your reservation is not complete and legally binding on the restaurant until you receive a confirmatory email/SMS/phone call from Delfoo accepting your reservation. Once you've completed your reservation you'll be sent an email/SMS confirming all the details on your registered email-id or mobile number respectively.
After placing a successful Reservation, as per your requirement your reservation details will be forwarded to that particular restaurant. Try to reach within the Buffer time i.e 20 minutes else your Table may be allocated to some other waiting customers at the restaurant. Once the Table/s has been reserved for you and you reach within the Buffer Time still in case if you are not allocated Table/s then you might have to wait upto 20 minutes. Customers should behave in well organized and sophisticated manner with restaurant and its team.
Delfoo mere being a Table Reservation service provider does not assure you about the Food Quality and Taste of the Food prepared and served to you at the restaurant. Food Items/Cuisines/Beverages/Cakes/Confectionaries which are available at the restaurant will only be served, hereby Delfoo wouldn’t be liable in case of non availability of product/s.
Cancellation of your successful reservation will only be done or accepted at least before 30 minutes of reserved time at the restaurant. The customer will be liable to inform to Delfoo.
For the authentication purposes do make sure you carry a Photo-ID proof with you or show the confirmatory text message that you received from Delfoo after the successful reservation. Failure to show up on time at the restaurant, where you have booked a table may result to take some severe actions against you from the higher authority.
We reserve the right to cancel a reservation, without assigning any reason, and without any liability of Delfoo. We can take this action suo moto if we have reason to believe that you are misusing the system or if you are in breach of our User Terms and Conditions.
You don’t have to pay any Table Reservation charges as it being the free service from Delfoo. Once if you are done with the meal, you will only liable to pay the invoice generated by you at the restaurant.
In case of Group Reservation i.e above 15 diners, an advance token as decided by the individual restaurant has to be paid to restaurant through Delfoo by the Customer.
The person making the reservation is responsible for paying the final bill to the restaurant.
We accept table reservations up to the individual restaurant’s capacity.
Table reservations are reserved for diners only.
About Discounts & Offers
When availing a deal from the Delfoo site, please bear in mind that….
Our deals are not transferable
Deals cannot be exchanged in lieu of cash payments
Deals are exclusive of all taxes
Deals can only be used on or through Delfoo site
Codes can be procured within given time frame
Deals that are currently available will only be processed
Deals won’t be processed if a participating restaurant has not been able to prepare the required item. In such cases, the customer would be compensated through other means, at the discretion of the participating-restaurant
During rush hours food preparation may take some time
Deal once decoded cannot be reused again or any other manner or on any other day
Decoded deal should be processed only during a restaurant’s business hours
Items present in deals cannot be customized or replaced with some other product/item/substitute
Images used on this site are for representation only. The actual food item served at the participant-restaurant may look quite different
In case of a dispute, the decision taken by Delfoo management will be considered as final and binding upon the user of this website